As the number 1 for parking at Berlin Brandenburg Airport we have realized a customer protection package based on many years of experience. This will protect you from unnecessary costs before or during your trip.
For a small price you get an additional service that has a great effect. For only 5,00 € we insure:
Your return flight is not as planned? Weather conditions or strike confuses the planned departure? Your parking is extended without additional parking fees until 24 hours after planned arrival back at the airport.
You must cancel your trip early and return before the scheduled departure date. We only charge the period actually claimed and refund the additional parking fees paid.
Whether a flat tire a dead battery or other problems at the start in the journey home: We are at your side wand happy to help you.
Your flight will be canceled after parking your vehicle with us and driving to the airport on our shuttle bus. We will pick you up from the airport and refund you the parking fees.
You can not arrive at the parking lot in time for the arrival time you have planned? Traffic jams or other traffic obstructions make your journey difficult: we ensure a smooth airport transfer! You don´t need to pay a fee for an extra transfer.
When booking the all-round protection package, you can cancel up to the last minute and do not have to adhere to the 24-hour cancellation period. There are no parking fees for you in case of cancellation, because we will refund the amount minus the fee for the All-Inclusive Protection Package. No matter if you cancel up to 24h before arrival* or later, you will always get your paid parking fee back. (*If you cancel before the 24h cancellation deadline, you will receive 100% of your payment amount as credit for your next booking).
You receive short-term flight changes and need to change your parking reservation or your flight times? With our all-round protection package you`re still flexible and can make changes right up to the last minute.
You do not land as planned? The flight is diverted and your arrival time drops to a time after the scheduled closing time of a driver? Secure your unimpeded departure at any time by booking the all-inclusive package.
In all the cases mentioned: We only charge the fee for the all-inclusive package.
Holiday without worries! Simply choose the all-inclusive package and book it in the booking form under additional services.
Receive a refund: For a refund, please contact us by email at firstname.lastname@example.org and provide us with the relevant booking number. We will then arrange the refund as soon as possible.
Any further questions? Write us!