Data Protection

We are very pleased about your interest in our company. Data protection has a particularly high priority for us. A use of our website is basically possible without any indication of personal data. However, if a person concerned wishes to make use of special services of our company via our website, it may be necessary to process personal data. If it is necessary to process personal data and there is no legal basis for such processing, we generally obtain the consent of the person concerned.

The processing of personal data, such as the name, address, e-mail address or telephone number of a data subject, is always carried out in accordance with the Basic Data Protection Regulation and in compliance with the country-specific data protection regulations applicable to us. By means of this data protection declaration we would like to inform the public about the type, scope and purpose of the personal data collected, used and processed by us. Furthermore, this data protection declaration informs affected persons about their rights.

Our website offers various functions, during the use of which personal data is collected, processed and stored by us. We explain what happens with these data as follows:

Under https://www.dein-stellplatz.de/haeufige-fragen/ you will find our contact form. We will use the data collected via this contact form only for the processing of inquiries that we receive via e-mail through the contact form. After processing the inquiries, the collected data will be deleted immediately, unless there is a legal retention period.

On our website you have the possibility to use your own customer area at https://www.dein-stellplatz.de/kundenlogin/?logged=1. The customer account is created as soon as you book with us for the first time. If you have forgotten your password, you can have the data sent to you again after entering your e-mail address. The usage data collected in the context of the use of the customer area will only be collected, stored and processed by us to combat abuse and troubleshooting or to maintain functionality. The data will not be used for other purposes or passed on to third parties. The data collected within the scope of the forgotten password function will only be used to resend forgotten access data.

On our website you can register for our newsletter. Your e-mail address will be included in the registration form of our newsletter. This will be used by us exclusively for sending our newsletter, in which we inform you about all our services. After registration you will receive a confirmation e-mail containing a link you have to click on to complete the registration for our newsletter (Double-Opt-In). The newsletter can be cancelled at any time by clicking on the unsubscribe link.

On our website, you can use the chat function to communicate with our staff and ask questions which – if staff are online – will be answered immediately.  If you use the chat function offered, we store the communication history like an e-mail correspondence.

Our data protection practice is in accordance with the regulations of the Federal Data Protection Act (BDSG) and the Telemedia Act (TMG). We will collect, process and store your personal data exclusively for the purpose of handling inquiries and, if necessary, for the processing of orders / contracts. Only if you have given your consent separately, your data will also be used for further purposes specified in the consent, e.g. for information about offers by newsletter, etc.

 

Name and address of the responsible person

The responsible person in terms of the basic data protection regulation and other national data protection laws of the member states and other data protection regulations is the:

Dein Stellplatz GmbH
Kienhorststrasse 42-44
13403 Berlin
Phone: +49 30 66 40 40 99
fax: +49 41 40 68 99
e-mail: datenschutz@dein-stellplatz.de
Web: www.dein-stellplatz.de

 

General information

As the data controller, we have implemented numerous technical and organisational measures to ensure that the personal data processed via this website is protected as completely as possible. Nevertheless, Internet-based data transmissions may have security gaps, so that absolute protection cannot be guaranteed. For this reason, every person concerned is free to transmit personal data to us by alternative means, for example by telephone.

 

Scope

As a matter of principle, we process personal data of our users only to the extent necessary to provide a functional website and our contents and services. The processing of personal data of our users regularly only takes place with the user’s consent. An exception is made in cases where prior consent cannot be obtained for factual reasons and the processing of data is permitted by legal regulations.

We only pass on personal data to third parties if this is necessary for us to fulfil our contractual obligations, in particular to process a concluded contract. Personal data will not be passed on to third parties except for the purposes of contract and payment processing.

If you provide us with personal data within the scope of an explicit consent, this data will only be used for the purpose on which the consent is based and which you have agreed to in advance. We will only store your personal data for as long as this is necessary for the intended purpose of the data collection or as required by law. You can revoke your consent at any time.

Your interests worthy of protection will be taken into account in accordance with the statutory provisions. You can obtain information about the stored data concerning you from the responsible office.

 

Legal basis for the processing of personal data

Insofar as we obtain the consent of the data subject for the processing of personal data, Art. 6 para. 1 lit. a EU Data Protection Regulation (DSGVO) serves as the legal basis.

When processing personal data which is necessary for the performance of a contract to which the data subject is a party, Article 6 (1) lit. b DSGVO serves as the legal basis. This also applies to processing operations necessary for the performance of pre-contractual measures.

Insofar as the processing of personal data is necessary to fulfil a legal obligation to which our company is subject, Art. 6 para. 1 lit. c DSGVO serves as the legal basis.

In the event that vital interests of the data subject or another natural person make it necessary to process personal data, Art. 6 para. 1 lit. d DSGVO serves as the legal basis.

If the processing is necessary to safeguard a legitimate interest of our company or of a third party and if the interests, fundamental rights and freedoms of the data subject do not outweigh the former interest, Article 6 (1) lit. f DSGVO serves as the legal basis for the processing.

 

Disclosure to third parties

We don’t like spam any more than you do. We will therefore not pass on your data to third parties unless this is legally permitted. A transfer of your data can either

  • be necessary for the performance of a contract and then permitted under Art. 6 para. 1 lit. b DSGVO or
  • be permitted on the basis of our legitimate interest in an effective benefit scheme in accordance with Art. 6 Para. 1 lit. f DSGVO,
  • be covered by a consent given by you, or
  • become necessary if we are legally required by a state or an authority to hand over your data in accordance with Art. 6 Para. 1 letter c DSGVO.

 

Server statistics

When you visit our website, we log the following data that your browser transmits:

  • IP address
  • Date and time of the request
  • Content of the request (concrete page)
  • Access status/HTTP status code
  • Website from which the request comes
  • Browser
  • Operating system and its interface
  • Language and version of the browser software

The IP address is automatically anonymized no later than 24 hours after the visit. The data is collected to detect errors and malfunctions as well as to design the service according to the needs of the user.

The legal basis for the temporary storage of data and log files is Art. 6 para. 1 lit. f DSGVO.

The temporary storage of the IP address by the system is necessary to enable the website to be delivered to the user’s computer. For this purpose, the user’s IP address must remain stored for the duration of the session.

The logging is used for the internal evaluation of our offer, to optimise the display of our website and to identify and prevent misuse. A consolidation of the stored data with other data sources does not take place.

The data is deleted as soon as it is no longer required for the purpose of its collection. In the case of the collection of data for the purpose of providing the website, this is the case when the respective session has ended. The IP address is automatically anonymized no later than 24 hours after the visit. The data is collected to detect errors and malfunctions and to design the service in line with requirements.

The collection of data for the provision of the website and the storage of the data in log files is mandatory for the operation of the website. There is therefore no possibility of objection on the part of the user.

 

Cookies

If you come to our website via a link in our newsletter or via placed advertisements and the link contains tracking information, we set our own cookie containing a track ID. This track ID allows us to identify the type of ad that brought you to our site. Personal identification is not possible via this cookie.

The legal basis for the survey is Art. 6 para. 1 lit. f DSGVO.

The track cookie is evaluated for the purpose of measuring the efficiency of individual advertising measures and to optimise our own advertising measures.

The track cookie remains on your device until it is deleted manually.

You can delete the track cookie manually via the browser settings and/or configure your browser so that it does not accept cookies from the domain dein-stellplatz.de.

 

Scripts from third party providers

 

Ad4mat Retargeting

This website uses retargeting technology from Ad4mat. This enables us to target the advertising on our partners’ websites to those Internet users who have already shown interest in our website and our products. During retargeting, the display of advertising material is based on a cookie-based analysis of previous user behavior. No personal data is stored and the retargeting technology is used in compliance with the applicable statutory data protection regulations. If you do not wish to receive interest-based advertising, you can deactivate this function http://ad4mat.de/ads/cookie/cookie-opt-out.php.

 

ADCELL / Firstlead GmbH

This website uses tracking cookies from Firstlead GmbH with the brand ADCELL (www.adcell.de). As soon as the visitor clicks on an advertisement with the partner link, a cookie is set. Firstlead GmbH / ADCELL uses cookies to be able to trace the origin of the booking. Furthermore, Firstlead GmbH / ADCELL uses so-called tracking pixels. These enable information such as visitor traffic on the pages to be evaluated. The information generated by cookies and tracking pixels about the use of this website (including your IP address) and delivery of advertising formats is transferred to a server of Firstlead GmbH / ADCELL and stored there. Among other things, Firstlead GmbH / ADCELL can recognize that you have clicked the partner link on these pages. Firstlead GmbH / ADCELL can pass on this information to its contractual partners, but your IP address will not be merged with other data stored by you.

If you do not want to see interest-related advertising, you can deactivate this function https://www.adcell.de/datenschutz.

 

Google Analytics

For the internal evaluation of our offer we use Google Analytics, a web analysis service of Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). Google Analytics uses cookies that enable an analysis of your use of our offer.

The information generated by the cookie is usually transferred to a Google server in the USA and stored there. However, we use Google Analytics exclusively with IP anonymisation. As a result, your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before. Only in exceptional cases is the full IP address transferred to a Google server in the USA and shortened there. On our behalf, Google will use this information to evaluate your use of our website, to compile reports on the activities on our website and to provide us with further services related to the use of the website and the internet.

The IP address transmitted by your browser within the framework of Google Analytics is not combined with other data from Google. You can prevent the storage of cookies by adjusting your browser software accordingly. You can also prevent the data generated by the cookie and related to your use of our services (including your IP address) from being sent to Google and the processing of this data by Google by downloading and installing the browser plug-in available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de.

The use of Google Analytics is in accordance with the conditions agreed upon by the German data protection authorities with Google. Third party information: Google Dublin, Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001, Terms of use: https://www.google.com/analytics/terms/de.html , Privacy policy overview: https://support.google.com/analytics/answer/6004245?hl=de, and the privacy policy: https://policies.google.com/privacy?hl=de.

 

Google Adwords

As an AdWords customer we use Google Conversion Tracking. This is an analysis service from Google. If you reach our website via a Google ad, Google Adwords sets a cookie on your computer (“conversion cookie”). This cookie loses its validity after 30 days. It is not used for personal identification. If the cookie has not expired when you visit our website, we and Google can recognize that someone clicked on the ad and was thus redirected to our site. Each AdWords customer receives a different cookie. Therefore, cookies cannot be tracked on the websites of AdWords customers. The information collected by the conversion cookie is used to compile conversion statistics for AdWords customers who have opted in to conversion tracking. AdWords customers are told the total number of users who clicked on their ad and were redirected to a page tagged with a conversion tracking tag. However, they do not receive any information that could personally identify users. If you do not want to participate in the tracking process, you can refuse to accept cookies, for example, by changing your browser setting to disable automatic cookies. You can also disable cookies for conversion tracking by configuring your browser to block cookies from the “googleadservices.com” domain.

For more information, please visit https://policies.google.com/technologies/ads and https://policies.google.com/privacy?hl=de

 

Google API

On our website, Google APIs of the company Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter: Google). are used. This is a program interface provided by Google. Within the scope of use, data, such as in particular the IP address, can be transmitted to Google. You can prevent the collection and forwarding of personal data (in particular your IP address) to Google and the processing of this data by Google by deactivating the execution of JavaScript in your browser or by installing a tool such as ‘NoScript’.

We integrate the fonts (“Google Fonts”) of the provider Google. You can find the privacy policy of Google here: https://www.google.com/policies/privacy/

You can object to the inclusion of Google content here: https://adssettings.google.com/authenticated.

 

Smartlook

We use in the context of our legitimate interest in a technically flawless online offer and its economically efficient design and optimization in accordance with Art.6 paragraph 1 lit.f DSGVO the analysis software Smartlook from Smartsupp.com s.r.o., Milady Horakove 13, 602 00 Brno, Czech Republic.

This tool detects movements on the monitored websites in so-called heat maps. This enables us to identify anonymously where visitors click and how far they scroll. This enables us to make our website better and more customer-friendly. The protection of your personal data is very important to us when using this tool. All data is collected without us being able to assign it to specific users. We can only track how the mouse moves, where it clicks and how far it scrolls. We also record the screen size of the device, the device type, browser information, the country from which the page was accessed and the preferred language. If personal data about you or third parties is displayed on a website, smartlook automatically hides it. They are therefore not comprehensible for us.

You can prevent the use of the smartlook tool by using a “Do Not Track Header”. Then no data will be collected about your visit to our website. For this you have to set your browser accordingly. You can find instructions in German under: http://www.akademie.de/wissen/do-not-track-datenschutz.

You can also use the Smartlook tool alone by clicking the Opt out button at: Smartlook Opt-Out disable.

The privacy policy of Smartlook can be found here: https://www.smartlook.com/de/privacy.

 

Links to third party websites

The website may contain links to other websites. If you click on these links, you may leave our website. The Site may also provide company profiles that may contain information provided by third party employers.

We are not responsible for the data collection, use, disclosure or other privacy practices of third parties. This applies to our external service providers and any third party social media platforms as well as to third parties providing the equipment or operating systems for which the Website is available and any third party operating a website to which the Website links. You may have direct enforceable rights against these third parties. You should therefore read their privacy policy to learn more.

 

Data security and privacy, communication by e-mail

Your personal data is protected by technical and organisational measures during collection, storage and processing in such a way that it is not accessible to third parties. When communicating by e-mail, we cannot guarantee complete data security, so that we recommend that you send information with a high need for confidentiality by post.

 

Name and address of the data protection officer.

The data protection officer of the person responsible is:

Deutsche Datenschutz Consult GmbH
Christoph Heinrich
Stresemannstraße 29
22769 Hamburg
E-Mail: datenschutz@dein-stellplatz.de

 

Data deletion and storage duration

The personal data of the person concerned will be deleted or blocked as soon as the purpose of the storage is no longer applicable. Furthermore, data may be stored if this has been provided for by the European or national legislator in Union regulations, laws or other regulations to which the person responsible is subject. Data is also blocked or deleted when a storage period prescribed by the aforementioned standards expires, unless there is a need to continue storing the data for the purpose of concluding or fulfilling a contract.

 

Changes to the privacy policy

Under certain circumstances, it may become necessary for us at irregular intervals to subject the data protection declaration to a revision.

We reserve the right to change the privacy policy.

The amended version of the privacy policy will then be published on our website.

 

Revocation of consents – data information and requests for changes – deletion and blocking of data

According to the Federal Data Protection Act, you have the right to free information about your stored data as well as the right to correct, block or delete this data. Your data will then be deleted if this does not conflict with legal regulations. You can revoke a permission granted to us to use your personal data at any time. You can send requests for information, deletion and correction of your data and also suggestions at any time to the following address:

 

Dein Stellplatz GmbH
Kienhorststrasse 42-44
13403 Berlin
Phone: +49 30 66 40 40 99
fax: +49 41 40 68 99
e-mail: datenschutz@dein-stellplatz.de
Web: www.dein-stellplatz.de

 

 

Status May 2018

 

 

 

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