{"id":17172,"date":"2024-04-24T10:32:36","date_gmt":"2024-04-24T08:32:36","guid":{"rendered":"https:\/\/www.dein-stellplatz.de\/?page_id=17172"},"modified":"2025-03-31T22:57:13","modified_gmt":"2025-03-31T20:57:13","slug":"support","status":"publish","type":"page","link":"https:\/\/www.dein-stellplatz.de\/en\/support\/","title":{"rendered":"Support"},"content":{"rendered":"<p><\/p>\n<h2>Support at Dein Stellplatz: always there for you<\/h2>\n<p>At Dein Stellplatz, we attach great importance to excellent customer service. Our support team endeavours to assist you with every question or concern &#8211; no matter which channel you use to reach us.<\/p>\n<p>&nbsp;<\/p>\n<h3>Comprehensive support hours<\/h3>\n<p><strong>Office hours:<\/strong> Our office support is directly available from Monday to Friday, 9:00 am to 5:30 pm.<\/p>\n<p><strong>24\/7 support at the car park:<\/strong> Outside office hours, we automatically forward calls to our staff at the car park so that you receive support around the clock.<\/p>\n<p>&nbsp;<\/p>\n<h3>A wide range of contact options<\/h3>\n<p><strong>Live chat &amp; app chat:<\/strong> Quick and uncomplicated help directly via our website or the Dein Stellplatz app.<\/p>\n<p><strong>E-mail:<\/strong> Send us your enquiries by email at any time and we will respond as quickly as possible.<\/p>\n<p><strong>Phone:<\/strong> Direct contact is often the quickest way to a solution &#8211; just give us a call.<\/p>\n<p><strong>WhatsApp &amp; SMS:<\/strong> We can also be reached via WhatsApp and SMS for quick questions or updates.<\/p>\n<p><strong>Social media messenger:<\/strong> Use the messenger services on our social media channels for your concerns.<\/p>\n<p>&nbsp;<\/p>\n<h3>Why our support stands out<\/h3>\n<p>Our aim is to provide you with a seamless and enjoyable service. Whether you have questions about booking, need assistance with your journey or are looking for information about our car parks, we&#8217;re here to help. Our staff are trained, knowledgeable and always friendly to ensure your experience with Dein Stellplatz is positive and stress-free. Our versatile support is another reason why customers trust us and are always happy to use our services.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>","protected":false},"excerpt":{"rendered":"<p>Support at Dein Stellplatz: always there for you At Dein Stellplatz, we attach great importance to excellent customer service. Our support team endeavours to assist you with every question or concern &#8211; no matter which channel you use to reach us. &nbsp; Comprehensive support hours Office hours: Our office support is directly available from Monday [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":78,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/www.dein-stellplatz.de\/en\/wp-json\/wp\/v2\/pages\/17172"}],"collection":[{"href":"https:\/\/www.dein-stellplatz.de\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.dein-stellplatz.de\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.dein-stellplatz.de\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.dein-stellplatz.de\/en\/wp-json\/wp\/v2\/comments?post=17172"}],"version-history":[{"count":1,"href":"https:\/\/www.dein-stellplatz.de\/en\/wp-json\/wp\/v2\/pages\/17172\/revisions"}],"predecessor-version":[{"id":17173,"href":"https:\/\/www.dein-stellplatz.de\/en\/wp-json\/wp\/v2\/pages\/17172\/revisions\/17173"}],"wp:attachment":[{"href":"https:\/\/www.dein-stellplatz.de\/en\/wp-json\/wp\/v2\/media?parent=17172"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}